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We turn every conversation into valuable insight.
Intalkive was founded to turn the voice data that piles up unanalyzed in contact centers into decisions that reduce operational risk, increase efficiency and improve customer experience.
We are building toward a business world where decisions rest not on assumptions but directly on the voice of the customer.
Turning voice data into decisions
To use the most advanced AI to turn the voice data piling up in contact centers into concrete, data-driven decisions that reduce risk, raise efficiency and improve customer experience.
Every interaction a chance to learn
A business world where every customer interaction is an opportunity to learn and improve, and where companies understand their most valuable asset, their customers, without getting lost in the noise of their own data.
We turn complex voice data into clear, actionable insight
A platform that needs no technical expertise, designed for the needs of heavily regulated industries.
Smart rule engine
Build your own business rules and automation scenarios without writing code.
Performance scorecards
Weight criteria to your team's goals for fair, consistent evaluation.
Root cause analysis
Find the real causes behind repeat calls and complaints.
Automated reporting
Clear dashboards and scheduled reports reach the right teams automatically.
Analytics per department
Separate views for quality, compliance, operations and marketing teams.
24/7 technical support and monitoring
We stay with you after go-live and monitor your systems together.
We are based in Çankaya, Ankara.
We work closely with our customers, with our engineers alongside them at every step from setup to go-live.
Try Intalkive on your own scenario.
Tell us which processes you want to automate and analyze, and we will prepare a demo for your organization.